Privacy Policy
Privacy Policy for AI-M Tech
Last Updated: November 30th. 2025
AI-M Tech is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website (aimtech.com), and AI-powered tools.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Business Name: AI-M Tech
Address: 29–31 Schroder Crescent, Guelph, Ontario, Canada
Contact Email: [email protected]
Jurisdiction: Ontario, Canada
2. Information We Collect
We collect the following categories of data:
a. User Inputs & Conversations
Text, prompts, files, and interactions you submit to our AI tools
May be used to improve the accuracy and performance of our AI systems
b. Contact Information
Name
Email address
Phone number
c. Payment Information
Billing details processed through third-party payment processors
We do not store full payment card details on our servers
d. Automatically Collected Data
IP address
Device information
Browser type
Usage logs
3. How We Use Your Information
We use collected data to:
Provide and operate our AI and automation services
Improve the performance, accuracy, and safety of AI models
Offer customer support and respond to inquiries
Process transactions and manage billing
Send marketing communications (users may opt-out at any time)
Ensure legal and regulatory compliance
Enhance security and prevent fraud
4. AI Data Usage
Because we are an AI-powered company, we may use user inputs and conversations to:
Train, fine-tune, or enhance AI models
Detect misuse, harmful content, or system errors
Improve service reliability and accuracy
Where required by law, we will obtain explicit consent before using your data for AI training.
5. Third-Party Services We Use
We share certain data with trusted third-party providers strictly for service operation:
Go High Level – CRM and marketing automation
OpenAI – AI model processing
Grok – AI model services
Twilio – Messaging and communication tools
Each third party processes data in accordance with its own privacy policies and data protection standards.
We do not sell personal information to third parties.
6. Data Retention
We retain user data until the associated account is deleted.
Once your account is deleted, we erase or anonymize personal data unless continued retention is required by law.
7. User Rights
Depending on your jurisdiction, you may have the right to:
Request deletion of your personal data
Opt out of marketing communications
Access or request a copy of your data
Object to certain types of data processing
To exercise these rights, contact us at: [email protected]
8. Security Measures
We implement industry-standard protections, including:
Data encryption (in transit and at rest)
Access controls and authentication procedures
Secure storage and monitoring
Regular security reviews
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
We currently do not transfer data internationally.
All data is stored and processed in compliance with applicable Ontario and Canadian laws.
If this changes, we will update this policy and implement appropriate safeguards.
10. Children’s Privacy
Our services are not intended for children under 13 (or under 16 where applicable).
We do not knowingly collect or solicit data from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
All changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
For questions, concerns, or privacy-related requests, contact:
📧 Email: [email protected]
📍 Address: 29–31 Schroder Crescent, Guelph, Ontario, Canada